Personal Counselling Services
Weekdays 8:30am-4:30pm
N110, Bennett Centre for Student Services

Good 2 Talk
Ontario Post-Secondary Student Helpline

Toronto Distress Centres
416-408-4357 or 408-HELP *hold times may be greater than 15 minutes

Ontario Mental Health Helpline

Multilingual Distress Lines

If you need to talk to someone in a language other than English. Open Monday to Friday, 10 am – 10 pm. Offered through Spectra Community Support Services (

  • Mandarin & Cantonese:  416-920-0497
  • Hindi, Urdu & Punjabi:  905-459-7777 ext. 2
  • Spanish:  905-459-7777 ext. 3
  • Portuguese: 905-459-7777 ext. 4


LGBT Youthline 
Call: 1-800-268-9688
Text: 647-964-4275

The Lesbian Gay Bi Trans Youth Line exists to provide service for youth, by youth that affirms the experiences and aspirations of lesbian, gay, bisexual, transsexual, transgender, 2-spirited, queer and questioning youth in Ontario. Working within an anti-oppression and anti-racist framework, we provide leadership opportunities, outreach, confidential peer support and referrals by telephone, texting and online.

Anishnawbe Health Toronto 
24/7 Mental Health Crisis Management Service Call: 416-891-8606

The mission of Anishnawbe Health Toronto is to improve the health and well being of Aboriginal People in spirit, mind, emotion and body through both Traditional and Western healing approaches. The programs and services offered are based on culture and traditions through a multi-disciplinary team of dedicated healthcare professionals and service providers. Direction is provided by a Volunteer Board made up of community members, and Anishnawbe Health Toronto is accredited by Canadian Centre for Accreditation.

Phone: 1-877-336-2433

Fem'aide offers French-speaking women who have experienced gender-based violence, support, information and referral to appropriate front-line services within their communities, 24 hours a day, 7 days a week. Fem'aide can also respond to requests for information made by family and friends of women who are victims of violence. The helpline's main focus is to assist women who have experienced violence in an intimate relationship and women who have been sexually assaulted. Fem'aide uses a feminist approach empowering women to identify their own needs and to make their own informed decisions.

Assaulted Women’s Helpline 
Crisis Line GTA: 416-863-0511
Crisis Line GTA TTY: 416-364-8762
Toll-Free: 1-866-863-0511
Toll-Free TTY: 1-866-863-7868
#SAFE (#7233) on your Bell, Rogers, Fido or Telus mobile phone

For 30 years, the Assaulted Women’s Helpline has served as a free, anonymous and confidential 24-hour telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of abuse. The Assault Women’s Helpline provide crisis counselling, safety planning, emotional support, information and referrals accessible 7 days a week, 365 days a year. They work in tandem with community partners and sister agencies towards bridging gaps in service and identifying emerging issues or trends relevant to the women we work with.

Yellow Brick House 
24-Hour Crisis Line: 1-800-263-3247
Emergency Shelter: 905-727-1944

52 West Beaver Creek Rd., Unit 4 Richmond Hill, ON L4B 1L9
Tel: 905 709-0900 Toll-free: 1-800-263-2231 Fax: 905-709-1308
Hours of Operation: Mondays 9:00 am to 7:30 pm and Tuesday to Friday 9:00 am to  4:30 pm

Yellow Brick House works to respond to the unique needs of every woman who need their services. They offer:

  • Individual and group counseling sessions to help women heal and rebuild their lives, including our 10-week When Love Hurts program to help women understand the patterns of abuse, recognize how it affects them and explore ways to regain self-esteem and confidence
  • Parenting support including our Mothers in Mind© program for moms of infants and toddlers
  • Legal information and support
  • Transitional and housing support
  • Community service referrals

Mental Health Helpline
Phone: 1-866-531-2600

The Mental Health Helpline provides information about mental health services in Ontario. Mental Health Helpline is funded by the Government of Ontario. A helpful Information and Referral Specialist will answer your call, email or web chat 24/7. The service is free and confidential.

They can:

  • provide information about counselling services and supports in your community
  • listen, offer support and provide strategies to help you meet your goals
  • provide basic education about mental illness

Trans Lifeline
Phone: 1-877-330-6366

Trans Lifeline is a non-profit dedicated to the well being of transgender people. We run a hotline staffed by transgender people for transgender people. Trans Lifeline volunteers are ready to respond to whatever support needs members of our community might have.

Kids Help Phone

The free and anonymous service provided by Kids Help Phone supports young people as they build the skills and abilities they’ll need to improve their emotional health and well-being. In addition to an array of counselling options, we offer young people a wide range of online resources and we work tirelessly to share young people’s perspectives on a societal level – locally, nationally, and globally.

Drug & Alcohol Helpline
Phone: 1-800-565-8603

The Drug and Alcohol Helpline provides information about drug and alcohol addiction services in Ontario. The Drug and Alcohol Helpline is funded by the Government of Ontario.

Anxiety Disorders Association of Ontario
Toll-Free Information Line: 1-877-308-3843

Anxiety Disorders Association of Ontario (ADAO) can provide callers with:

  • Information about anxiety conditions
  • Information about programs and services in their area
  • Information about mental health crisis support

Mood Disorders Association of Ontario 
Telephone Support Line: 1-866-363-MOOD (6663)
Monday – Friday 9:30AM – 5:00PM

The Mood Disorders Association of Ontario offers free support programs to people across Ontario, and their families, who are living with depression, anxiety or bipolar disorder.

National Eating Disorder Information Centre 
Toll-Free Phone: 1-866-633-4220
Toronto Phone: 416-340-4156

The National Eating Disorder Information Centre operates Canada’s only National Toll-Free Helpline providing information on treatment options and/or support to people across Canada either directly or indirectly affected by disordered eating and related concerns.

Schizophrenia Society of Canada
Toll Free Number: 1-800-263-5545

The mission of The Schizophrenia Society of Canada is: to improve the quality of life for those affected by schizophrenia and psychosis through education, support programs, public policy and research.
The Schizophrenia Society of Canada is a national registered charity that has been in operation since 1979.
They work with 10 provincial societies to help individuals with schizophrenia and their families have a better quality of life while we search for a cure. At SSC they are committed to:

  • Raising awareness and educating the public to help reduce mental disorders stigma and discrimination
  • Supporting families and individuals
  • Advocating for legislative change and improved schizophrenia treatment and mental health services
  • Supporting research through the SSC Foundation and other independent efforts

Toronto Distress Centre 
Crisis Line: 416-408-HELP (4357)
Crisis Line TTY: 416-408-0007

Since 1967, as an initially modest outreach of a concerned group of community leaders, the Distress Centres has provided 24-hour telephone support, 365 days a year. Hundreds of thousands of calls later, this agency continues to offer round the clock response to those experiencing emotional distress or in need of crisis intervention and suicide prevention. They also provide face-to-face support and counseling to people dealing with the effects of suicide and homicide.

Griffin Centre
1126 Finch Ave West, Unit 16 Toronto, Ontario, M3J 3J6
Phone: 416-222-1153 Fax: 416-222-1321

Griffin Centre is an accredited non-profit, charitable, multi-service, mental health agency providing flexible and accessible services to youth, adults and their families.

Sherbourne Health Centre 
333 Sherbourne Street Toronto, Ontario M5A 2S5
To make an appointment: 416-324-4180
Additional Phone Numbers: 

Sherbourne Health Centre offers a wide variety of programs and services to help you access community resources, care for your children and family, cope with trauma, address lesbian, gay, bisexual and trans health issues, and obtain much needed health support. The Sherbourne Health Centre team strives to offer programs and services in a welcoming, safe environment.

Supporting Our Youth (SOY) 
333 Sherbourne Street, 2nd Floor Toronto, ON M5A 2S5
Phone: 416-324-5077

Supporting Our Youth (SOY) is an exciting, dynamic community development program designed to improve the lives of lesbian, gay, bisexual, transsexual and transgendered youth in Toronto through the active involvement of youth and adult communities. They work to create healthy arts, culture and recreational spaces for young people; to provide supportive housing and employment opportunities; and to increase youth access to adult mentoring and support.

Central Toronto Youth Services (CTYS) 
65 Wellesley Street East, Suite 300, Toronto, ON M4Y 1G7
Phone: 416-924-2100 Fax: 416-924-2930 

Central Toronto Youth Services (CTYS) is a community-based, accredited Children’s Mental Health Centre that serves many of Toronto’s most vulnerable youth. We believe in building the strength and resiliency of young people in ways that are engaging, respectful and empowering.

The 519 
519 Church Street Toronto, ON M4Y 2C9
Phone 416-392-6874
Fax 416-392-0519

The 519 is committed to the health, happiness and full participation of the LGBTQ community. A City of Toronto agency with an innovative model of Service, Space and Leadership, we strive to make a real difference in people’s lives, while working to promote inclusion, understanding and respect.

Access Alliance: Multicultural Health & Community Services

Access Alliance Downtown 340 College St., Ste. 500, Toronto, ON M5T 3A9 Phone: 416-324-8677 Fax: 416-324-9074 Confidential Fax: 416-324-9490
AccessPoint on Danforth 3079 Danforth Avenue, Toronto, ON M1L 1A8 Phone: 416-693-8677 Fax: 416-693-1330
AccessPoint on Jane 761 Jane St. 2nd Floor, Toronto, ON M6N 4B4 Phone: 416-760-8677 Fax: 416-760-8670
Email :

Access Alliance Multicultural Health and Community Services provides accessible, community-governed, inter-professional, primary health care services, including health promotion, illness prevention and treatment, chronic disease management, and individual and community capacity building. The goal of Access Alliance is for all people who face barriers to good health to have access to high quality primary health care within an integrated system of care. 

Anduhyaun Inc.
Phone: 416-243-7669  
Anduhyaun Shelter: 416-920-1492
Nekenaan Second Stage Housing: 416-243-7669

Anduhyaun Inc. strives to support Native women and their children in their efforts
to maintain their cultural identity, self-esteem, economic, physical and spiritual well-being. 

Native Women’s Resource Centre of Toronto
Phone 416.963.9963 Fax 416.963.5062 191 Gerrard Street East Toronto, ON M5A 2E5

The Native Women’s Resource Centre of Toronto (NWRCT) continues to honour the vision of their founders by providing a welcoming atmosphere for all Aboriginal women and their children in the Greater Toronto Area. As a registered charity, they offer life-enhancing resources, cultural ceremonies and teachings, skill development, and programs to build our collective capacity and celebrate the cultures they serve. Our programs fall under five broad categories: Housing and Advocacy,Youth, Families, Employment & Education and Culture & Spirit.

Jessie’s: The June Callwood Centre for Young Women
205 Parliament St. 
Toronto, ON M5A 2Z4
Phone: 416-365-1888
Fax: 416-365-1944

Jessie's Centre is a multi-service resource centre for pregnant teenagers, young parents and their children. We have developed a variety of programs and services to meet the special needs of young families throughout the City of Toronto.

Asian Initiative in Mental Health Clinic
Toronto Western Hospital
East Wing – 9th Floor
Monday – Friday 9:30 am – 5:30 pm           
Phone: 416 603 5349
For information about Early Intervention of Psychosis (EIP), please call 416 603 507

The Asian Initiative in Mental Health Clinic (AIM) provides comprehensive psychiatric assessment and treatment for people of Chinese background with mental illness.  One of our clinic components, the Early Intervention in Psychosis Program, provides dedicated services to those experiencing their first episode of psychosis as well as those who care for them. Our services are tailored to the language and cultural backgrounds of our patients and their families.

Barbara Schlifer Commemorative Clinic
Phone: 416-323-9149

The Barbra Schlifer Commemorative Clinic is a specialized clinic for women experiencing violence.

The clinic offers

  • legal help in family, immigration and criminal law
  • compassionate support from diverse, skilled counsellors
  • interpretation and translation in more than 90 languages

The Ontario Obsessive Compulsive Disorder Network
204 Sproule Drive Barrie Ontario L4N 0N4 Canada
Phone: 416-410-4772


The Ontario Obsessive Compulsive Disorder Network offers an online Directory of Clinical Services and Community Resources for children and adults in Ontario and several Self Help Groups for adults over 18, and a telephone information line staffed by volunteers to assist you with additional information (416-410-4772).

Family Association for Mental Health Everywhere 
268 Royal York Road, Second Floor Etobicoke, Ontario,  M8V 2V9
For General Inquiries: Phone: 416-207-5032

The Family Association for Mental Health Everywhere (FAME) provides a facilitation of hope, acceptance, recovery and education. We teach family members to embrace self-care and individual responsibility.

Centre for Addiction and Mental Health (CAMH)
CAMH Switchboard 416-535-8501
CAMH General Information Toronto: 416-595-6111 | Toll Free: 1-800-463-6273

The Centre for Addiction and Mental Health (CAMH) is Canada's largest mental health and addiction teaching hospital, as well as one of the world's leading research centres in its field. 

CAMH is fully affiliated with the University of Toronto, and is a Pan American Health Organization/World Health Organization Collaborating Centre.CAMH combines clinical care, research, education, policy development and health promotion to help transform the lives of people affected by mental health and addiction issues.Our central facilities are located in Toronto, Ontario, and we have nine offices across the province to provide support to the mental health system. 

Chinese Family Services of Ontario
3330 Midland Avenue, Suite 229 Scarborough, Ontario M1V 5E7
(416) 979-8299

Chinese Family Services of Ontario helps build a safe and harmonious community by providing professional counselling and settlement services to individuals and families in need.

Family Service Toronto
Family Service Toronto Access Unit: 416-595-9618

Family Service Toronto (FST) helps people face a wide variety of life challenges. For 100 years they have been assisting families and individuals through counselling, community development, advocacy and public education programs. Our services are available to everyone who lives or works in Toronto.

OISE Counselling and Psychoeducational Clinic
Phone: 416-923-6641 ext. 2584

Counselling and assessment services available from the months of September to June. Fees charged on a sliding scale. Services provided by supervised graduate students or OISE/UT staff.

Sheena’s Place
Phone: 416-927-8900

Community support centre for individuals with eating and body image concerns. Support groups and resource library offered.

Women Recovering From Abuse Program (WRAP) – Women’s College Hospital
416-323-6400 ext. 4863

Intensive individual and group trauma treatment program for women who have experienced childhood abuse.

Sexual Assault and Domestic Violence Care Centre – Women’s College Hospital 
Phone: 416-323-6040

Provides both medical and psychological care to adults who have been sexually assaulted.

Women’s Counselling, Referral and Education Centre (WCREC)
Phone: 416-534-7501

Information, referral and linkage to counselling services. Roster of private therapists providing counselling on a sliding scale.

Scarborough Health Centres – Counselling and Support Services
Phone: 416-642-9445
Clinics: 2660 Eglinton Ave. E & 4002 Sheppard Ave. E

SCHC recognizes that mental health and strong support networks are important to our overall health and well-being. In addition to providing guidance and compassionate care across all of our programs, they also provide formal and informal counselling and support services for individuals and families. Their social workers, youth workers and other staff help community members to explore sensitive issues such as sexual health, family relations, unemployment, domestic abuse, and bereavement and loss.

North York General Hospital, Mental Health Program
Phone: 416-756-6655
4001 Leslie Street North York, Ontario M2K 1E1

NYGH provides services including crisis intervention, inpatient care, consultation, acute day hospital, day treatment and community outreach. We provide services for populations with specialized needs including those with serious mental illness, the elderly, and persons with substance abuse problems, those in difficulty with the justice system as a result of mental illness and child/youth populations.

WoodGreen Community Services
Phone:416-645-6000 ext. 1100
815 Danforth Ave, Suite 100

WoodGreen helps adults living with a range of mental health challenges who face significant barriers including poverty, inadequate housing and social isolation.They offer social and recreational groups, supportive counselling and stable housing to help their clients live independently and improve the quality of their daily life.

416 Community Support for Women 
416  Dundas St. E

Community Support for Women is a daytime drop in program for women looking to gain or give support while coping with, isolation, addiction and/or mental health issues and other difficulties. It is open daily from 8:30am- 4:30pm.

Ontario Psychological Association
Phone: 416-961-0069
Toll-Free: 1-800-268-0069
Monday to Friday 10:00am – 3:30pm

The Ontario Psychological Association provides a referral service to link individuals with psychologists for treatment or assessment.

Psychotherapy Referral Service
Phone: 416-920-0655

PRS is a referral service that based on an intake interview, matches individuals with trained psychotherapists in Toronto.

Appletree Medical Centre 
Phone: 647-722-2370
Location: York Lanes
Hours: Monday to Friday, 8:30 am – 7:00 pm; Saturday, 10:00 am – 2:00 pm; Sunday, closed

Centre for Human Rights 
Phone: 416-736-5682
Location: Ross Building, South Wing, Room 327
Hours: Monday – Friday, 9 am – 5 pm

The Centre for Human Rights strives to build a respectful, equitable, diverse and inclusive (REDI) community by advancing, promoting, and upholding human rights at York in accordance with provincial human rights legislation and the University’s policies.

Glendon Counselling Services 
Phone: 416-487-6709
Location: Glendon Hall, 111A, 2275 Bayview Avenue, Toronto Ontario Canada M4N 3M6
Hours: Monday - Friday: 9:00am - 5:00pm

Counselling Services offers a range of services to Glendon students, including personal counselling, career counselling and services for students with disabilities and learning skills instruction.

Learning Disability Services
Through Couselling and Disability Services 
Phone: 416-736-5383
Location: Bennett Centre for Student Services, N110, 99 Ian MacDonald Blvd
Hours: Monday, Wednesday, Thursday and Friday 9 am-4:30 pm (note they are closed from 10 am – 11 am for a staff meeting); Tuesday 9 am – 7 pm

The primary aim of Learning Disability Services (LDS) is to provide confidential support for students identified with learning disabilities (LDs), Attention Deficit Disorder (ADHD) or Autism Spectrum Disorders (ASDs), in order to facilitate their academic, personal and career goals.  If you are a Part-time or Full-time, undergraduate or graduate student, registered at York University with a diagnosed LD, you may be eligible for academic accommodations.

Learning Skills Services 
Phone: 416-736-5297
Location: Bennett Centre for Student Services, N110, 99 Ian MacDonald Blvd
Hours: 9 am – 4:30 pm : Monday, Wednesday, Thursday, Friday; 9- 7pm: Tuesday

Learning Skills Services (LSS)are about “learning how to learn” and improving student effectiveness and efficiency at studying and completing tests and assignments. Looking for ways to better achieve your academic goals? Wondering how to keep up with course readings and assignments? Hoping to find strategies to manage your time more effectively, stay on top of your studies, prevent problems later on in the term, and get the most out of your university experience? Learning Skills Services can help!

Mental Health Disability Services (MHDS) Through Counselling and Disability Services 
Phone: 416-736-5297
Location: Bennett Centre for Student Services, N110, 99 Ian MacDonald Blvd
Hours: 9am to 4:30pm – Monday, Wednesday, Thursday, Friday; 9am to 7pm – Tuesday

Mental Health Disability Services (MHDS) is one of three units within Disability Services at York University.  Our role is to provide academic accommodations for students with documented mental health disabilities in accordance with the Ontario Human Rights Code and York Senate Policy on Academic Accommodation for Students with Disabilities. Our Program is not meant to replace mental health support available in the community.  Our focus is on providing academic support to students with mental health disabilities and does not include treatment.

Personal Counselling Services
Phone: 416-736-5297
Location: Bennett Centre for Student Services, N110, 99 Ian MacDonald Blvd
Hours: 9am - 4:30pm: Monday, Wednesday, Thursday, Friday; 9am - 7pm: Tuesday

Personal Counselling Services (PCS) aims to help York students realize, develop and fulfill their personal potential in order to maximally benefit from their university experience and manage the challenges of university life. Students come to PCS because of a wide range of concerns including, but not limited to: depression, anxiety, abuse, stress, self-esteem, relationship issues, eating and body image as well as issues related to sexuality.

Personal Counselling Services provides:

  • Short-term individual, couple, and group counselling services to York University students
  • Personal development workshop and workshop series
  • Crisis intervention for York students
  • Consultation to the York Community regarding students in distress/crisis and issues related to mental health in general
  • Critical incident response debriefings and consultations
  • Clinical training for graduate students in Psychology, Social Work, and Psychotherapy

Sexual Assault Survivors’ Support Line & Leadership (SASSL) 
Crisis Line: 416-650-8056
Office Line: 416-736-2100 ext. 40345
Location: 4th floor of the Student Centre, Room B449York University, 4700 Keele Street, Toronto, ON, M3J 1P3, Canada
Hours: Crisis Line: 24/7 during the fall and winter terms; Office Line: Monday to Friday 9 am – 5pm

SASSL volunteers and coordinators are trained in a variety of areas to recognize the diversity that shapes everyday life in the GTA. We understand that there are many factors influence people’s lives, choices and identities. SASSL aims to promote equality and create a space where everyone has a voice that is expressed, recognized, and respected equally.

York University Psychology Clinic (YUPC) 
Phone: 416-650-8488
Location: Behavioral Sciences Building, Reception Room 104 4700 Keele Street Toronto, ON M3J 1P3
Hours: Monday – Friday: 9:00 am – 6:30 pm; appointments outside these hours can be arranged on a case-by-case basis.

YUPC is a state-of-the art community mental health and training centre associated with the Department of Psychology in the Faculty of Health at York University. The clinic provides a range of leading edge, effective mental health services to keep people of all ages living healthy, productive lives.